24/7 US Based Support
We don't cut any corners to provide you with quality support. While most web hosting firms are involved in offshoring their programming or technical support work, Key Web Studio is 100% dedicated to providing you with real US based based support. The same people who will help plan your hosting and website, are the same people who will provide you with technical support should the need arise. We remain small enough to provide unparalleled support that the big guys just can't offer at affordable rates. For support, email firstname.lastname@example.org
We have always subscribed to the philosophy that business customers need one capable point of contact who is knowledgable about their unique circumstances, history, and needs. That's why each customer account is assigned a primary point of contact who acts as an account manager. They are there to gun for you, advise, and find ways to save you money and maximize value. They may also serve as your point of contact during projects, and more.
Our knowledge base was created to provide answers to frequently asked questions, and instructions for common processes. It is still a work in progress, and new information will be added over time as we receive feedback from you. It will also be used for technical status updates that pertain to all customers. If you had a question that you thought should have been in the knowledge base, let us know and we will add it. Check it out.